University of Calgary

James Agarwal

  • Professor
  • Faculty [MKTG]

Department

Marketing

Bio

Dr. James Agarwal holds the Haskayne Research Professorship and is Full Professor of Marketing at the Haskayne School of Business, University of Calgary, Canada. He received his PhD in Marketing (Minor in Statistics) from Georgia Institute of Technology, USA. Previously, he served as the CCAL Research Fellow (2013-2016), Research Director (2013-2015), and Area Chair (2002-2005) of the Marketing Area at the Haskayne School of Business. He is listed in Canadian Who’s Who, University of Toronto Press and Marquis Who’s Who in America. In 2017, he received theAlbert Nelson Marquis Lifetime Achievement Award from Marquis Who’s Who.

James enjoys teaching with passion and teaches at all three levels: Undergraduate, MBA, and PhD. He has taught Undergraduate and MBA courses in International Marketing, Consumer Behavior, Marketing Research, Research Methodology, and Strategic Marketing and PhD courses in Multivariate Statistical Analysis and Marketing Theory. He has been a Visiting Professor in Australia, Austria, Canada, India, Iran, Peru, Singapore, Spain and USA.

James’s research interests are in the following broad areas: International Marketing, Consumer Psychology, Ethical Issues in Marketing, and Statistical Methods. He has published over 50 papers in major refereed journals, proceedings, and book chapters including Advances in Consumer Research, Customer Needs and Solutions, Information Systems Research, International Marketing Review, Journal of Business Ethics, Journal of Business Research, Journal of International Marketing, Journal of Marketing Research, Management International Review, Psychology & Marketing, Review of Marketing Research, and several others. In addition, he has presented research papers in about 70 national & international conferences in 20 countries. He sits on the editorial review board of several journals including Journal of International Marketing and International Marketing Review. He has edited two books: (a) ‘Research Methodology: Conjoint Analysis, Multidimensional Scaling & Related Techniques’ (Sage Publication, 2011) and (b) ‘Emerging Issues in Global Marketing: A Shifting Paradigm’ (Springer, 2018) and co-edited a special issue of Journal of Business Research on ‘Ethics and Morality in Customer-Brand Relationships’ (Elsevier, 2018).

James has received several best paper awards including: William R. Darden Best Paper Award in Research Methodology, Hans B. Thorelli Best Paper Award in International Marketing, Temple/AIB Best Paper Award (Finalist) in International Marketing granted by the Academy of International Business and two Best Paper Awards in Customer Relationship Management and Branding & Brand Management Tracks granted by the American Marketing Association. He has been listed in the Top 10 ‘Most Cited Faculty’ at the Haskayne School of Business (Google Citation: 4400+). In 2005, James was listed in Most Prolific Scholars in International Business (IB) Research (Top 5 Percent) compiled by Cavusgil, Griffith, and Xu (2005), Michigan State University. He was also listed in Most Prolific Scholar in International Business (IB) Research for articles published in International Marketing Review (Top 5 Percent) for the period 1996-2006 by Xu, Yalcinkaya, and Seggie (2008), published in Asia Pacific Journal of Management. He has received several other honors, awards, recognitions, and research grants during his tenure. He is a member of the American Marketing Association, Academy of International Business, and the Academy of Marketing Science.   

Copies of most of James’ papers may be found in the University of Calgary Digital Repository at http://dspace.ucalgary.ca and searching under his name.

 

Selected Publications:

1. Agarwal, James, Madelynn Stackhouse, and Oleksiy Osiyevskyy (2017), “I Love That Company: Look How Ethical, Prominent, and Efficacious It Is: A Triadic Organizational Reputation (TOR) Scale,” Forthcoming, Journal of Business Ethics.

2. Agarwal, James, Osiyevskyy, Oleksiy, and Percy M. Feldman (2015), “Corporate Reputation Measurement: Alternative Factor Structures, Nomological Validity, and Organizational Outcomes” Journal of Business Ethics, Volume 130, Issue 2, pp. 485-506.

3. Agarwal, James, Wayne S. DeSarbo, Naresh K. Malhotra, and Vithala R. Rao (2015), “An Interdisciplinary Review of the Research in Conjoint Analysis: Recent Developments and Directions for Future Research,” Customer Needs and Solutions, Volume 2, Issue 1, pp. 19-40.

4. Agarwal, James, Naresh K. Malhotra, and Ruth N. Bolton (2010), “A Cross-National and Cross-Cultural Approach to Global Market Segmentation: An Application Using Consumers’ Perceived Service Quality,” Journal of International Marketing, Volume 18, Issue 3, September, pp. 18-40.

5. Agarwal, James, David C. Malloy, and Ken Rasmussen (2010), “Ethical Climate in Government and Nonprofit Sectors: Public Policy Implications for Service Delivery,” Journal of Business Ethics, Volume 94, Issue 1, June, pp. 1-21. (Lead Article).

6. Agarwal, James and Naresh K. Malhotra (2005), “An Integrated Model of Attitude and Affect: Theoretical Foundation and an Empirical Investigation,” Journal of Business Research, Volume 58, Issue 4, April, pp. 483-493.

7. Malhotra, Naresh K., Sung S. Kim, and James Agarwal (2004), “Internet Users’ Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model,” Information Systems Research, Vol. 15, Issue 4, December, pp. 336-355.

8. Malhotra, Naresh K., James Agarwal, and Francis M. Ulgado (2003), “Internationalization and Entry Modes: A Multi-Theoretical Framework and Research Propositions,” Journal of International Marketing, Vol. 11, Issue 4, pp. 1-31 (Lead Article). Winner of the Hans B. Thorelli Best Paper Award.

Curriculum Vitae

Degrees

  • BComm
    St. Xavier's College
  • MBA
    Atlanta University
  • PhD
    Georgia Institute of Technology
Powered by UNITIS. More features.

Haskayne School of Business

Main Campus:
Scurfield Hall,
2500 University Dr NW,
Calgary, AB T2N 1N4

Downtown Campus:
6th Floor, 906 8th Avenue SW,
Calgary, AB T2P 1H9

Contacts:
Haskayne Directory