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Operations Management (OPMA)

Submitted by yayoi.moriguchi on Sat, 03/14/2015 - 11:03am

Operations Management oversees all activities directly related to making a product or providing a service. This functional area is responsible for the processes that transform or convert inputs of materials, equipment, energy, information, and human skills into goods and services that satisfy customer needs. This includes business processes (purchasing, order entry, billing, recruiting, training, payroll, etc.) where the immediate customers are primarily internal to the organization. Large portions of the organizational resources (labour, capital, and materials) are devoted to or allocated by the operations function. The curriculum will often include hands on industry-based projects.

The objectives of the OPMA concentration are to:

  • demonstrate the applicability of operations management concepts within organizations
  • provide an understanding of the design and implementation of systems for planning, controlling and continuously improving operations
  • demonstrate the applicability of analytical aids for managerial decision-making

Students declaring a Concentration must take a required six courses. Please refer to the University of Calgary Calendar for a description of these courses and their prerequisites.


Students must achieve a minimum grade of 'C' in:

  •  OPMA 317

Nature of Work and Types of Jobs

Operations Manager

  • analyze, design and improve the processes by which goods and services are produced
  • forecast future demand for goods and services
  • manage logistics and supply chains (the movement of goods into and out of production, distribution and retail facilities)

Production Manager

  • ensure production runs smoothly
  • allocate labour resources, and monitor production scheduling and costs
  • coordinate receiving of raw materials or shipping of complete products

Process Improvement Consultant

  • plan and implement projects involving value stream mapping, business process re-design, lean thinking, modelling and simulation, cycle time reduction, facility layout design, etc.

Quality Assurance Analyst

  • implement and manage quality assurance programs
  • assure that expected levels of quality will be reached

Positions Obtained by Recent Grads

  • Assistant Operations Manager
  • Assistant Purchasing Manager
  • Business Development Officer
  • Construction Coordinator
  • Consultant
  • Customer Service Representative (Buyer)
  • Head Manager - Prepared Foods
  • Manager, Optimization
  • Operations Management Analyst
  • Process Improvement Manager
  • Process Manager
  • Project Controls Analyst
  • Workgroup Consultant

Student Club

Association for the Management of Information and Operations (AMIO)
Academic, social, and networking events are the focus of AMIO. AMIO hosts two main events: an Industry Night for career development and an Alumni night for introducing past executives to current students.


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