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Submitted by yayoi.moriguchi on Sat, 03/14/2015 - 7:14pm

The BHRM program allows students to enter the hospitality industry at various managerial levels. Students receive the essential skills, training and focused business courses offered through a Hotel and Restaurant Management diploma (or equivalent) combined with senior business courses offered at the Haskayne School of Business.

Course work in the university portion of the program represents a balance between tourism studies, general business studies, and non-business studies. This combination develops senior management skills necessary for competence at the highest levels of leadership. The development of a second language (strongly recommended in the non-business component) is increasingly important in the world of international tourism.

The Bachelor of Hotel and Resort Management program is offered jointly by the University of Calgary, Haskayne School of Business, and the Southern Alberta Institute of Technology (SAIT), Business Department, along with a select few other high-quality Canadian colleges and technical institutions. In 2005, the Haskayne School of Business BHRM Program was “TedQual Certified” by the United Nations World Tourism Organization (UNWTO) in recognition of the program’s quality. In addition, the school’s PhD Program in Tourism Management is now first (to date) and only PhD program in the world to receive UNWTO certification.

Nature of Work and Types of Jobs

Department Management

  • coach employees effectively to achieve organizational goals
  • interact with clients
  • departments may include food service, front desk, marketing, or sales

Middle Management

  • identify opportunities to control costs
  • sell guest rooms, meeting room space, manage accounts, conduct site inspections, and generate new business
  • develop and maintain a sales and marketing budget

Senior Management

  • manage the revenue and cost elements of a company’s income statement
  • handle the budget, forecast, payroll, accounting and coordinate with corporate management

Positions Obtained by Recent Grads

  • Assistant Catering Manager
  • Conference Services and Catering Manager
  • Customer Service Representative
  • Front Desk Agent
  • Flight Attendant
  • General Manager, Small Hotel
  • General Manager, Restaurant
  • Guest Services Supervisor
  • Hotel Management Trainee
  • Marketing/Sales
  • Operations Manager, Planning and Project Services
  • Rooms Division Management Trainee
  • Sales and Catering Coordinator
  • Service Manager

Student Club

Tourism and Hospitality Undergraduate Society (THUS)
For more information, please send an e-mail to: thus@ucalgary.ca

Download a PDF to view more information on the BHRM Program

Bachelor of Hotel & Resort Management