Employment Opportunities at Haskayne ITS

ITS Technical Assistant

Your responsibilities include, but are not limited to:

• Assisting ITS with day-to-day desktop support for the academic, administrative, and instructional use of microcomputers (both PC & MAC) in the Haskayne School of Business;
• Resolving hardware and software issues related to the HSB environment, desktops, laptops, printers, etc;
• Supporting the deployment of faculty and administration computer equipment, including peripherals and lab maintenance duties;
• Preparing and editing documentation as per instructions;
• Configuring, installing, and upgrading software and hardware as required;
• Delivering equipment to and from the repair store and Campus IT;
• Assisting in inventory changes made to the HSB environment;
• Providing effective and timely communication of project status, process and technical issues to your team and your team leaders.

As the ideal candidate, you will have:

• available time weekdays and occasional Saturdays to assist ITS, working shifts of 3 hours or more;
• excellent interpersonal skills with a strong customer focus;
• the ability to be a cohesive and complementary team member, demonstrating a high level of cooperation;
• strong problem solving skills and the ability to quickly understand new processes and related issues;
• experience in managing multiple priorities;
• a willingness to learn new tools and technologies.

Requirements:

• Must be a current University of Calgary student.

Position starts:

• Negotiable. More than 1 position may be filled at any time.

Hours:

• part-time, flexible hours, dependent on the applicant,
• may be fulltime hours for the summer term and part-time hours during the school year,
• NOT an internship position.

To apply:

Email your resume, cover letter and current class schedule to iwanttowork@haskayne.ucalgary.ca

Executive MBA Technical Assistant 

Job Description:

As a part of the EMBA support team the ideal candidate will be responsible for providing technical support to the EMBA Program.  The position requires considerable interpersonal skills backed by a strong technical background.  A willingness to learn new tools and technologies is a must.  Duties include (but not limited to):

• Provide laptop software support for EMBA students, faculty, and staff (PC & Mac)
• Oversee the creation of lecture recordings into digital medium
• Maintain accurate student engagement records in SharePoint
• Assist professors with presentation materials (DVD, VHS, PowerPoint, etc)
• Assist professors with examinations
• Provide printing support for faculty and students
• Manage and maintain student mailing lists

Required Skills:

• MS Office (Excel, PowerPoint, Word)
• Windows XP, Vista, 7, Mac OS X
• Experience installing and upgrading computer software
• Excellent interpersonal skills with a strong customer focus
• Demonstrated time-management skills
• Strong problem solving skills

Nice to Have (will be given on the job training):

• SharePoint
• Podcast Producer 2.0

Eligibility Requirements:

• Must be a current University of Calgary student (preferably with IT background)
• Available on Fridays and Saturdays during the school year.  Opportunity to work full-time during summer term. Hours are flexible depending on the candidate’s schedule.

To Apply:

• Email your cover letter, resume, and class schedule to: iwanttowork@haskayne.ucalgary.ca

*** THIS IS NOT AN INTERNSHIP POSITION ***