Measuring Individual Differences
in person in Toronto, May 14-15, 2026, at SmithToronto
Early-bird tuition (by April 14, 2026): $995 Canadian dollars; $895.50 for graduate students.
Seats are limited. Register soon!
This course is being offered in cooperation with the Smith School of Business at Queen's University.
Researchers in the academic and private sectors often need to measure some aspect of people’s psychology be it their attitudes, satisfaction, motivation or intentions. We assume that the numbers these scales, questionnaires, tests and surveys produce are meaningful: that someone with a higher satisfaction score is in fact more satisfied than someone with a lower score. Because scale scores are used to make decisions like how to measure critical outcomes in a research study, develop a product, or admit a student or promote an employee, researchers need to thoroughly evaluate their validity. This short course will cover how to develop, evaluate, and refine scales using modern psychometric methods.
INSTRUCTOR: Dr. Jessica Flake, PhD
In this course, you will learn how to apply modern validity theory and psychometric methods to appropriately develop and use scales measuring psychological attributes.
- Overview of construct validity theory and types of validity evidence
- Item writing
- Item content review and think-aloud protocol
- Interpreting item analysis
- Overview of types of factor analysis
- Interpreting exploratory factor analysis
- Interpreting reliability analysis
- Interpreting and evaluating validity evidence for scale selection and use
The course meets in person over two days from 9.00am to 5.00pm each day. Class will take place at SmithToronto, 200 Front Street West, 30th floor, Toronto, Ontario, Canada.
The course will focus on scale development and refinement with psychometric methods that can be implemented in many statistical software packages. Because this is a hands-on course, learners are encouraged to bring a laptop to class with a copy of R or SPSS installed. However, instruction will focus on demonstrating the statistical techniques and interpreting the most common outputs in various software programs. Provided materials and examples will include analysis scripts with annotated output from both SPSS and R.
This course will be helpful for researchers in any field —including psychology, sociology, education, business, human development, social work, public health, communication and others that rely on social science methodology —who want to develop and use scales to measure psychological attributes. Learners should have background knowledge in introductory statistics topics such as univariate statistical tests, descriptive statistics, and correlation. Ideally learners should be comfortable with multiple regression techniques. Though proficiency in a specific software isn’t required, ideally participants will have some familiarity with running analyses using some type of statistical software (e.g., R, SPSS, SAS, STATA).
Upon completing this course, you will
- Be able to define construct validity and describe different forms of validity evidence
- Evaluate scale items for poor, confusing, or problematic wording
- Use descriptive statistics to quantitatively evaluate item properties
- Use qualitative approaches to review item content
- Compare different approaches to factor analysis
- Compare different approaches to quantifying reliability
- Interpret an exploratory factor analysis
- Interpret a reliability analysis
- Evaluate multiple sources of validity evidence to select a scale
- Evaluate multiple sources of validity evidence to develop or refine a scale
A certificate of completion from the Canadian Centre for Research Analysis and Methods is provided at the end of the course.
- "Jessica was a fantastic instructor--good energy, engaging, highly informative. She was also happy to answer questions and discuss various research endeavors. The course content was excellent."
- "I truly loved this workshop and Jessica's relatable and energizing presentation style. Thank you for a wonderful learning experience!"
- "Dr. Flake is one of the best teachers ever!"
How do I register for this course?
Click the "Register now" button. This will take you to the registration portal operated by the Continuing Education program at University of Calgary. You should be able to put the class into your cart and check out just like you would when shopping. To pay the registration fee, you have to log into your Continuing Education account or, more likely, set one up. Follow the prompts on the screen for setting up an account as a new user.
The registration is asking for a SIN (Social Insurance Number). But I don't have one. What I do?
A SIN is a number that all citizens or residents of Canada have. If you are not one and so don't, this section of the registration does not apply to you. If you don't have one and the system insists you enter it, try leaving this field blank (make sure there are no hidden characters such as a blank space) or entering a string of nine zeros. If this still doesn't work, contact us at ccram@ucalgary.ca and we will assist you further.
When and where is this course being offered?
This course meets from 9am to 5pm on May 14-15, 2026, at Simcoe Place, 200 Front Street West in Toronto. The SmithToronto facility where the classroom is located is on the 30th floor. You will see a Queen's University sign near the entrance to the building (though Queen's University is primarily in the city of Kingston a few hundred kilometers away).
Where can I stay in Toronto?
Toronto is a huge city with many hotels in the area. The Smith Toronto facility is very close to Union station where many trains (e.g., from the airport) and the main north-south subway line (line #1) pass through (see this map). Toronto can also be an expensive city to visit depending on the time of year and where your hotel is located. In general, the closer the hotel is to Union station, the more expensive the hotel will be. And hotels tend to get more expensive the closer your reservation is to the North American summer (June/July/August). If you are on a limited budget, book as soon as you are sure you are attending the class, and look for hotels further away from Union Station but near the number 1 subway line. Toronto is a very walkable and generally a very safe city, so feel to walk from your hotel if you would prefer. There are also buses and street cars/trams operated by and throughout the city.
I am flying into Toronto. Should I fly into Pearson (YYZ) or Billy Bishop (YTZ) airport?
Most flights to and from Toronto arrive/depart Pearson airport, including most from the U.S., Europe, and other locations beyond Canada's borders. There is a train service called the "Union-Pearson" or "UP" line between YYZ and Union Station. Look for the signs in the airport and Union station. The Billy Bishop airport has some regional flights between Toronto and various locations in Canada and also has some arrivals and departures to/from the U.S. Billy Bishop is small and on an island in Lake Ontario just across from downtown and Union station and so is quite convenient and avoids some of the hassles of larger airports such as Pearson. You can even walk between Billy Bishop airport and downtown through a tunnel under the lake.
Do I Need a Visa to Travel to Canada?
Whether you need a visa or electronic travel authorization to come to Canada to attend a CCRAM session depends on your country of citizenship. To find out if you need one, see this government of Canada web page. Obtaining a visa takes time and there are various fees required by the Canadian government, so please plan and apply well in advance to increase the likelihood your application will be processed in time. Once you have paid your registration, we can assist by providing a letter for your visa application attesting to the purpose of your visit to Canada.
Cancellation Policy
If you need to cancel your registration or withdraw from your registered program, emailed notice must be submitted to a representative of the Canadian Centre for Research Analysis and Methods.
Cancellation or withdrawal of your registration will incur the following fee:
• $100 for notice of cancellation/withdrawal from the program received 31 days or greater prior to the program start date
• The fee amount equivalent to 25 percent of the program cost, up to a maximum of $500, for notice of cancellation/withdrawal from the program received between 30 and 15 days prior to the program start date
• The fee amount equivalent to 100 percent of the program cost, for notice of cancellation/withdrawal from the program received 14 days or less prior to the program start date. By request and no later than 7 days after the start of the class you registered for, we can apply your tuition dollar-for-dollar to a future CCRAM course.
Should you be unable to attend a registered program due to acts of God, war, government regulations, disaster, strikes, civil disorder, curtailment of transportation facilities, pandemic, or other emergencies making it illegal or impossible to travel, emailed notice must be submitted to ccram@ucalgary.ca no later than 7 days after the start of the class you registered in. You will be required to pay the $100 program deposit. All other cancellation fees will be waived.
Although always a last resort, we reserve the right to cancel a course or substitute a different instructor if circumstances require. We strive to give at least three weeks notice when such a cancellation or substitution is required. If a cancellation must occur, your tuition will be refunded. The Canadian Centre for Research Analysis and Methods is not responsible for any others costs you may have incurred (e.g., nonrefundable airline tickets or hotel bookings; visa/immigration fees).
Questions?
If you have questions, please contact us at (403)220-6600 or by email ccram@ucalgary.ca.