Operations Management (OPMA)

BComm Concentrations

Operations Management oversees all activities directly related to making a product or providing a service. This functional area is responsible for the processes that transform or convert inputs of materials, equipment, energy, information, and human skills into goods and services that satisfy customer needs. This includes business processes (purchasing, order entry, billing, recruiting, training, payroll, etc.) where the immediate customers are primarily internal to the organization. Large portions of the organizational resources (labour, capital, and materials) are devoted to or allocated by the operations function. The curriculum will often include hands on industry-based projects.

The objectives of the OPMA concentration are to:

  • demonstrate the applicability of operations management concepts within organizations
  • provide an understanding of the design and implementation of systems for planning, controlling and continuously improving operations
  • demonstrate the applicability of analytical aids for managerial decision-making

Students choosing this concentration will be required to take two core courses: OPMA401 Production Planning and Control and OPMA405 Service Operations Management. They have the opportunity to be exposed to diverse topics such as quality management, project management, simulation, business analytics, enterprise systems, e-business, marketing management, and organizational analysis.

Students declaring a Concentration must take a required six courses. Please refer to the University of Calgary Calendar for a description of these courses and their prerequisites.


Students must achieve a minimum grade of 'C' in OPMA 317. Successful completion of MGST391 is also a prerequisite for this concentration.

Operations Manager

  • analyze, design and improve the processes by which goods and services are produced
  • forecast future demand for goods and services
  • manage logistics and supply chains (the movement of goods into and out of production, distribution and retail facilities)

Production Manager

  • ensure production runs smoothly
  • allocate labour resources, and monitor production scheduling and costs
  • coordinate receiving of raw materials or shipping of complete products

Process Improvement Consultant

  • plan and implement projects involving value stream mapping, business process re-design, lean thinking, modelling and simulation, cycle time reduction, facility layout design, etc.

Quality Assurance Analyst

  • implement and manage quality assurance programs
  • assure that expected levels of quality will be reached
  • Assistant Operations Manager
  • Assistant Purchasing Manager
  • Business Development Officer
  • Construction Coordinator
  • Consultant
  • Customer Service Representative (Buyer)
  • Head Manager - Prepared Foods
  • Manager, Optimization
  • Operations Management Analyst
  • Process Improvement Manager
  • Process Manager
  • Project Controls Analyst
  • Workgroup Consultant

Year Two

  • OPMA 317
  • MGST 391 

Year Three

  • OPMA 401
  • OPMA 405
  • One of: BTMA 459, 465, 467, MKTG 479, OPMA 559

Year Four

  • Three of: OPMA 403, OPMA 407, OPMA 409, 411, 415

Note: Course sequencing is recommended, not mandatory.

Operations and Supply Chain Management Association (OSMA)
Academic, social, and networking events are the focus of OSMA. OSMA hosts two main events: an Industry Night for career development and an Alumni night for introducing past executives to current students.

  • Osman Alp, Area Chair - OSCM, Associate Professor | (403) 220-3477