Operations and Supply Chain Management

Academic Areas

Operations and supply chain management is an academic specialization in the Haskayne School of Business. Some particular research strengths of our faculty include:

Supply chain management, encompassing all aspects, from operations strategy – maximizing responsiveness through flexibility, collaboration and logistics – through supply chain network design, including facility layout and location, and;
Health care operations management, specifically health care delivery optimization through addressing problems of access to care and quality/safety, employing quantitative tools as well as qualitative and empirical studies of health services.

Research Consortiums:

Digitization for Innovative Supply Chains (DISC) Consortium is a platform to create and share knowledge, allowing members insights into the value added from applied research findings and access to highly qualified personnel who are trained in digitization.
A Collaborative Consortium for Excellence of Service Delivery (ACCESD) healthcare is a collective consortium of clinical and non-clinical colleagues in a diverse set of disciplines within the University of Calgary and beyond.

Spotlight on Research

New research on cross-dock distribution centers sheds light on how to improve efficiency.

Marco Bijvank and his colleagues develop an integrated scheduling and assignment model for reducing waiting times at distribution centers.

A dispatcher of a cross-dock terminal faces two interrelated decisions: where and when the trucks should be processed at the dock doors of the terminal. Including flexibility by operating (part of) the dock doors in a mixed service mode is known to make cross-dock operations more efficient (i.e., when both inbound and outbound trucks can be processed at these...

Recent publications Our PhD students

Osman Alp

Area Chair - OSCM, Professor
Area of expertise: Inventory Management, Distribution Logistics, Sustainable Transportation
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Jaydeep Balakrishnan

Professor Emeritus
Area of expertise: Supply Chain Management, Decision Making
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Marco Bijvank

Associate Professor
Area of expertise: Supply Chain Management, Decision Making, Healthcare Management
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Diane Bischak

Professor Emerita
Area of expertise: Health care operations management; discrete-event simulation; spreadsheet business analytics
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Giovani Caetano da Silveira

Professor
Area of expertise: Operations strategy, Mass customization, Supply chain management, Servitization
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Serasu Duran

Assistant Professor
Area of expertise: Energy-related Operations, Sustainability, Empirical Analysis, Supply Chain Management
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Janice Eliasson

Professor (Teaching)
Area of expertise: Teaching Innovation
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Hossein Piri

Assistant Professor
Area of expertise: Healthcare Operations Research, Machine Learning, Revenue Management, Behavioral Operations, Human-AI interaction

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Alireza Sabouri

Assistant Professor
Area of expertise: Supply Chain Management, Healthcare Management
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Edward Silver