Emotionally Intelligent Leadership

Haskayne Executive Education

Emotional intelligence is the ability to perceive, interpret, control, and effectively manage your emotions and the emotions of those with whom you interact. Emotional Intelligence is a key skill for leaders; those with high emotional intelligence are more likely to stay calm under pressure, to resolve conflict effectively, and to respond to colleagues with empathy.

Through this online program, you will develop your emotional intelligence strategies over a period of time. As you learn both foundational and advanced EI concepts and frameworks, you will intentionally focus on practicing tools within your work environment. Practically applying your new knowledge will build positive habits and skills to increase your effectiveness in leading yourself and your team.

During the initial self-directed modules, you will identify and analyze real challenges and begin to build your development plan. These sessions provide the foundation for the more advanced materials that you will explore in the live, interactive online sessions with the instructor. This learning experience is facilitated by Fred Jacques PhD, a sought-after coach and EI practitioner with over 30 years of experience in both profit and not-for-profit sectors.

Dates: TBD

The detailed schedule is in the program brochure.

Program Delivery: Online

Commitment: 10 hours

Investment: $1,495

You will be able to answer the following learning questions upon completion of the program:

  • What are the key components of Emotional Intelligence?
  • How does Emotional Intelligence impact the workplace?
  • How do I identify and regulate the emotional sub-text of my workplace interactions?
  • How do I effectively manage how both my thoughts (rational) and feelings (affective) impact my decision making?
  • What steps can I take to enhance my self-awareness?
  • How can I develop greater empathy in my interactions with others?
  • How do you build an emotionally intelligent team?
  • What tools and exercises can I use to improve my EI strategies and positively leverage my emotions?
  • What is my personal plan for EQ development and practice?

"Fred Jacques, the program faculty, is a great facilitator and has amazing street credibility. He is not just here to teach EI - he has developed it. He is a thought leader.”
Glenn Brillinger, Vice President of Sales – Canada – Core-Mark International Inc.

"My new found attention to mindfulness makes me feel confident in my decision making because I am now aware of my emotions and their impact. I now have tools and a concrete plan on how to move forward as a more successful team leader.”
Ryan Ropcean, Safety and Lean Manager, Aquatera Utilities Inc.

“I will use the concepts and tools learned in this program for both professional and personal growth. The program encourages the sharing of personal experiences and stories which I have found to be a very valuable learning experience I can draw from to be a more mindful, compassionate leader and person who is capable of engaging and motivating others.”
Shabeena Habib, Human Services Vice President, Goodwill Industries of Alberta

"Good forum to discuss this important element of business that is often forgotten. Great tools for being mindful and empathetic. This program helped us to build stronger relationships at work, and I now see increased productivity and morale.”
Chris Birch, General Manager, Canadian Tire Corporation

"Every leader should understand how emotion is involved in all aspects of leadership.”
Doug Hittel, President, Mancal Energy

Fred Jacques, PhD
Fred is a leadership educator and consultant with over 30 years of experience in both the public and the private sectors. He has designed and delivered leadership development programs that incorporate best practices in seminar-style instruction, experiential exercises, 360-degree feedback and individualized coaching. Fred is a sought-after facilitator and coach and is known for his attention to client needs and his sense of humour. Fred has a Ph.D. in Organizational Behavior from the Haskayne School of Business and an M.A. in Applied Behavioral Sciences from the Leadership Institute of Seattle at City University. He is a Certified Human Resources Professional and is accredited in the use of the Myers Briggs Type Indicator (MBTI), the EQi-2.0 and numerous other assessment tools.

My new found attention to mindfulness makes me feel confident in my decision making because I am now aware of my emotions and their impact. I now have tools and a concrete plan on how to move forward as a more successful team leader.

Ryan Ropcean, Safety and Lean Manager, Aquatera Utilities Inc.